ServiceBasket USA Blog


How to Create Your Service Proposal

If you’re new to our website, and you are ready to learn how to create your first service proposal, we can teach you the basics and to give you some tricks on how to create the best service proposal.

You may wonder, isn’t a quick message with just the pricing included enough?

Your proposal may be the only thing that differentiates you from the competition, so it’s important to create a professional proposal. You need to show you’ve done your research on your potential client and you have solutions that will benefit him.

What to Include in proposal

Service proposals may vary depending on work scope, and each one has its own preferences of what to include.
As a minimum, you should overview of what you or your company does, and explain how you plan to help the potencial client with the problem. As well you want to include a pricing estimage for how much the project will cost to complete.
When creating service proposal, first you need to think about is what the potencial client wants. You want to win the contract and get hired, but focusing on that in your proposal isn’t the best way. According to the old saying 'the customer is always right', the most important is to focus on the client’s needs.

First you should answer the following questions:
- What do I know about ordered project.
- Why is client outsourcing these services.
- What does the client need?

Then ask yourself:
- Can I/we solve customer's task?
- Am I/are we qualified to make the solution?
- How can I/we provide the solution?
- How can I make myself or my company valuable by providing solution to the problem?
- How can I/we present what we have to offer to solve customer's problem?

Of course you can ask the client these questions directly. It will make you considerate an focused on the client's needs.

Your service proposal should also include an overview of proposed scope of works including milestones and deliverables.

How to talk about pricing

Price is a key komponent in proposal. It's important to list each service or product you need to provide to client, including details. Specify how you charge, by the hour, by project or e.g. each week. Consider to offer different pricing options, depending on service option the client choose.


ServiceBasket is currently in beta phase, which means we are testing some new concepts, speed and stability of whole system. Although outages are unlikely as our team is working hard to avoid them, they are still possible.

This is beta software and, however unlikely, ServiceBasket does not take any responsibility for any material or data loss caused by using this software.